Handouts

Politecnico di Milano

Work Engagement

1.Conceptual Evolution of Work Engagement: Three Dimension of Work Engagement: Phenomena: -> CHAR: vigour, dedication & absoprption. 2.Drivers of Work Engagement: -> DRIVERS: -> IMPACTS: -> There are somoe factos  that can affect the rork engagement, creating some outcomes that will affect the process to achieve work goals: Dimension of Wellbeing: -> The notion of […]

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Remedy in case of violation

Appropriate Model: Assumptions Hypothesis Test (to check the assumption) Remedy in case of violation “Independence” (random pattern) – Runs test– Bartlett’s– test LBQ’s – Gapping– Batching– (Linear) regression– Time Series (ARIMA) Normal Distribution Normality test Transform Data Batching: -> DEF: A second approach to “remove” the autocorrelation is batching: ⚠PROBLEM: define an appropriate value of

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Measurement System Introduction:

Process: -> DEF: Any collection of activities to achieve some results, typically creating added value for the customer -> Most processes (e.g., purchasing or product design) are cross-functional, spanning various functions areas and organizational charts 📌Customers/users are 5 times more likely to abandon a company for its poor business processes than for its poor product

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Quality

-> DEF 1: Capability to satisfy (expressed nd unexpressed) customer needs -> DEF 2: all information affecting the customer satisfaction The 4 Vs: VOLUME -> DEF: amount of data generated every second Data at Rest VELOCITY -> DEF: speed at which new data is generated and the speed at which data moves around Data in

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Motivation:

-> DEF: set of reasons that drive us to act, that are in relation to different goals & interests & that are driven by psychological, cognitive & emotional processes. 📌 From latin movere: to move, to energize, to activate. Vroom’s Expetancy Theory of Motivation (VIE): -> MOTIVATION: people behave according to motivation (extrinsic & Intrinsic)

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Externalities Example

Edgeworth box example -> Given: -> If there is not an authority defining if in the house we can smoke the agents will fight. The Market Signal for Merging: -> Steel mill & Fishery: price takers. SCENARIO A: separate Steel mill: max π (S, x) = psS – Cs (S, x) Suppose  Cs (S, x)

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Market Failures

Externalities -> DEF: action made by an agent in order to maximize the object function, either utility or cost function, that has a reflection ot the cost or revenue functoin of another individual. -> DEF 2: or spillover, is a cost (benefit) imposed upon someone by actions take by others (with no compensation) -> TYPE:

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Introduction to Leadership

0.Leadership VS Management: Leaders manage & managers lead, but the two activities are not synonymous 📌Bernard Bass 1.Leader-Centric Perspective: Trait Theory of Leadership -> FOCUS: on personal qualities & characteristics of leaders. LEADERSHIP TRAITS: is a physical or personality characteristic that can be used to differentiate leaders from follower. Intelligence Dominance Self-Confidence Level of Energy

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