Handouts

The Three levels of act in the Supply Chain

  • Single Activities:
    • Cost Drivern or
    • Value Driven;
  • Link Between Activities
  • System of Activities > Vertical Integration.

1.Single activities, The Competitive Advantage:

-> The Competitive Advantage of the single activity depends on:

  • Cost Differentials (cost competitive advantage);
  • Value Differentials;
Steps to identify cost competitive advantage:
  1. Identifying:
    1. Significant activities in terms of high incidence on total cost;
    2. Causes of cost and opportunities for real improvement;
    3. Competitors‘ different behaviors in performing the given activity;
  2. 2° Step:

-> Evaluation and quantification of costs of specific activities considered as significat;

-> Benchmarking with costs covered by major competitors in carrying out the same activities.

❌INTERNAL PROBLEMs:

  • Inconsistent/inaccurate internal accounting;
  • Difficult assessment of shared activities;

✔SOLUTION:

  -> More sophisticated overall accounting, management control system (based on state-of-the-art cost allocation methods.

❌EXTERNAL PROBLEM:

  • Find information about competitors:

✔SOLUTION:

   -> We can find:

   PRIMARY SOURCES:

  • Knowledge Spillover: hiring competitor’s employee;
  • Benchmarking Clubs: association that collects data and information on a specific market in order to elaborate, aggregate and comparate the data.
  • Talking with the competitor’s supply channels;

   SECONDARY SOURCES:

  • Financial statement;
  • Public tenders;
  • Company’s Profiles;
  1. IDENTFYING SPECIFIC COST DRIVERS: factors explaining the origins of costs; 

1.1)Single activities, COST DRIVEN:

-> DEF: causes behind primary and support activities’ cost differentials.

-> MAIN:

  • Level of saturation of product capacity;
  • Target capacity;
  • Scale economies;
  • Experience and Learning Economies;
Level of Saturation of product capacity:

-> DEF:  Technolgoy and organizational configuration of the company impact on the costs.

  • These are used to plan, develop and coordinate those activites needed to put products on the market.

-> Short term impact, concernes already functionning companies;

Target Capacity:

-> DEF: yearly output capacity enabling the company to use production factors in the most efficient way possible.

=> If production level is stet at target capacity =>

  • Production capacity is saturated;
  • Average cost per unit is minimum;
UNDERSATURATION:OVERSATURATION:
Higher fixed cost on average; Higher cost per unit.Higher cost for assets; Higher average cost for unit.
CAUSE: -> Overstimatinon of market demand; -> Deliberate strategic choice to create surplus resources;CAUSE: -> Understimation of market demand; -> Need to face contingent events;
Scale Economies:

-> DEF: the same volume can be scaled

-> IDEA: scale and cost per unit are inversely related.

-> Scale determined by non.linear events:

  • Standardizaition;
  • Specialization of labor;
  • Critical Mass;

📌 Combined effects:

  • Scale Economies (Long Term);
  • Saturation of Production Capacity (hort Term);
Experience and Learning Economies:

-> DEF: average cost per unit drop when cumulative volumes increase.

  • Synergistic effect;
  • Improve efficient thanks to:
    • Comprehension
    • Repetition and
    • Rationalization

-> First Mover can be an advantage: accumulated more time;

-> DETERMINATED by:

  • Irreversibility;
  • Timing
  • 🔺Share the experience can boost experience economies;
  • 🔻Weak in changes or radical innovations introduced by competitors.
  • Localization of activities;
  • Institutional factors.
  1. Localization of Activities:

-> If is strategically relevant => becomes

  • Significal source of cost competitive advantage;
  • A barrier to new entrance;

-> Preferential access to distribution channels determine outbound logistic costs of competitors;

  1. Institutional Factors:

-> Some industry are regulated by PA;

-> They (Public insittution) can establish regulation, duties and incentives/Disincentives;

-> Lobbying or Advocacy can be a barrier;

1.2)Single activities, VALUE DRIVEN:

-> VC is the instrument for SBU to have a competitive advantage and create more margin.

  • EFFICIENCY: Cost reduction;
  • EFFECTIVENESS: creation of value for custumers;

Steps to identify Value competitive advantage:

  1. Identifying Value-Significant Activities;
  2. Evaluating and quantifying their value contribution;
  3. Benchmarking with value created by major competitors’ activities;
  4. Identifying specific value drivers;

-> we can improve effectiveness by increasing value drivers/Value differentials

VALUE DRIVERS:

-> DEF: determine Δvalue in primary and support activities leading to higher price;

1.QUALITY: Quality is the major factor for a company to differentiate herself;

  • IN-HOUSE QUALITY: nominal product performance;
  • IN-FIELD : quality of actual performances when the product or service is used on the field and determines a given customer experience.

2.TIME:

  • Delivery Time;
  • Punctuality;
  • Time to market;

3.FLEXIBILITY: ability to

  • Accepting changes in plants;
  • Performing change in a short time;

4.SERVICE LEVEL:

  • Incorporated services;
  • Complementary services;

5.VARIETY AND CUSTOMIZATION:

  • Whide product range;
  • Ability to personalize according to customer’s needs

6.BRAND & REPUTATION: give the perception of uniqueness of the product;

  • Brand awareness;
  • Brand image;

-> A combination of these VD is the explanation for a company to create and mantein the competitive advantage for value and differentiation;

2.Link between activities:

-> Value and costs can be impacted by internal links (Raw materials, relationship between company and suppliers, in-house or in-field control);

-> New management techniques introduce new internal link, as lean manufacturing, JIT and concurrent engineering.

3.System of Activities, Vertical Integration:

-> In the third level of analysis we decide to put in outsourcing or not part of the production.

VERTICAL INTEGRATION: company internalizing and therefore integrating some activities;

FULL VERTICAL INTEGRATION: all activities are performed internally.

=> Hierarchy system;

HOLLOW CORPORATION: all activities are outsourced (excluding coordination and financial control);

=> Turning to the external markets;

TRANSACTION COSTS: costs to bear in order to set up a commmercial transaction with a third party

✔ADVANTAGES of MAKE-OPTION:

  • Eliminate costs for scouting, evaluation, selection of suppliers, adminstration, legal costs, potential logistics costs;
  • Internalization of supplier’s margin;
  • Increasing control on activities’ control;
  • 🔺 Control and develop of potential core resources and skills;
  • 🔻 Reliance on the supplier;

❌DISAVANTAGES of MAKE-OPTION:

  1. 🔻 Efficiency compared to external supplier (scale economies, experience economies);
  2. 🔺 Investment in fixed capital (for long term assets);

-> Buy option is a way to turn fixed costs into variable costs;

  1. 🔺 Hierarchical coordination costs;
  2. 🔻 Motivation for human resources in non-core activities;
  3. 🔻 Incentives to efficiency and effectiveness in captive market;

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